20 Best Call Center Books to Read in 2021 | Book List

The Thing On The Shore by Tom Fletcher was published in 2012. It was officially published by Quercus Publishing and has the ISBN: 1849161364.

You can read some reviews of it or pick a copy of The Thing On The Shore for yourself by clicking here.

Neutral Accent by A. Aneesh was published in 2015-04-24. It was officially published by Duke University Press and has the ISBN: 0822375710.

You can read some reviews of it or pick a copy of Neutral Accent for yourself by clicking here.

Working The Phones: Control And Resistance In Call Centres by Woodcock, Jamie (author.) was published in . It was officially published by Pluto Press, and has the ISBN: 0745399088.

You can read some reviews of it or pick a copy of Working The Phones: Control And Resistance In Call Centres for yourself by clicking here.

Neutral Accent: How Language, Labor, and Life Become Global by Aneesh, A. was published in 2015-05-15T00:00:01Z. It was officially published by Duke University Press Books and has the ISBN: 0822358530.

You can read some reviews of it or pick a copy of Neutral Accent: How Language, Labor, and Life Become Global for yourself by clicking here.

Markenpersönlichkeit Und Mitarbeiterverhalten In Kundentelefonaten by Lieven, Theo. was published in 2009. It was officially published by P. Lang and has the ISBN: 363159156x.

You can read some reviews of it or pick a copy of Markenpersönlichkeit Und Mitarbeiterverhalten In Kundentelefonaten for yourself by clicking here.

Answer the call: virtual migration in Indian call centers by Carrillo Rowe, Aimee (author.) was published in 2013. It was officially published by University Of Minnesota Press, and has the ISBN: 0816689385.

You can read some reviews of it or pick a copy of Answer the call: virtual migration in Indian call centers for yourself by clicking here.

Call Center by Gwen Oglesby was published in 20161018. It was officially published by Brown Books and has the ISBN: 161254956X.

You can read some reviews of it or pick a copy of Call Center for yourself by clicking here.

Smiling Down The Line: Info-service Work In The Global Economy by Russell, Bob , 1950- was published in 2009. It was officially published by University Of Toronto Press and has the ISBN: 1442639946.

You can read some reviews of it or pick a copy of Smiling Down The Line: Info-service Work In The Global Economy for yourself by clicking here.

Call Center Lexikon by Simone Fojut was published in . It was officially published by Gabler, Betriebswirt.-Vlg and has the ISBN: 3834905941.

You can read some reviews of it or pick a copy of Call Center Lexikon for yourself by clicking here.

Call Center Benchmarking by Anton Meyer; Roland Kantsperger was published in 20150227. It was officially published by Springer Nature and has the ISBN: 3322890414.

You can read some reviews of it or pick a copy of Call Center Benchmarking for yourself by clicking here.

Call Center Controlling by Florian Schümann; Horst Tisson was published in 20080108. It was officially published by Springer Nature and has the ISBN: 3834991503.

You can read some reviews of it or pick a copy of Call Center Controlling for yourself by clicking here.

Call Center Benchmarking: How Good is Good Enough by Jon Anton, Stijn Spit, David Gustin was published in June 2000. It was officially published by Purdue University Press and has the ISBN: 155753215X.

You can read some reviews of it or pick a copy of Call Center Benchmarking: How Good is Good Enough for yourself by clicking here.

Call Center Infostrada by F. Pregnolato Rotta Loria was published in 2001. It was officially published by Alinea Editrice and has the ISBN: 8881254018.

You can read some reviews of it or pick a copy of Call Center Infostrada for yourself by clicking here.

Projektarbeit Call Center by Stefan Richter was published in April 2010. It was officially published by and has the ISBN: 364058502X.

You can read some reviews of it or pick a copy of Projektarbeit Call Center for yourself by clicking here.

Call Center Success by Finch was published in 2000. It was officially published by Crisp Pub Inc and has the ISBN: 1560525940.

You can read some reviews of it or pick a copy of Call Center Success for yourself by clicking here.

Call Center Excellence by Simone Fojut was published in 2004. It was officially published by Gabler Verlag and has the ISBN: 3409125493.

You can read some reviews of it or pick a copy of Call Center Excellence for yourself by clicking here.

Call Center-Steuerung by Bodo Bose was published in May 2012. It was officially published by and has the ISBN: 3322908291.

You can read some reviews of it or pick a copy of Call Center-Steuerung for yourself by clicking here.

Praxishandbuch Call Center by Jennifer Jahnke was published in 2001. It was officially published by Books On Demand and has the ISBN: 3831110565.

You can read some reviews of it or pick a copy of Praxishandbuch Call Center for yourself by clicking here.

Call Center Management by Brad Cleveland was published in 2013. It was officially published by Gabler Verlag and has the ISBN: 3322930076.

You can read some reviews of it or pick a copy of Call Center Management for yourself by clicking here.

Call Center Optimization by Ger Koole was published in 2013. It was officially published by Mg Books and has the ISBN: 9082017903.

You can read some reviews of it or pick a copy of Call Center Optimization for yourself by clicking here.