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20 Best Social CRM Books to Read in 2021 | Book List

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After an entertaining book to read? Looking for the perfect book to gift to your dad/mother/sister/anyone. This article showcases our top picks for the best Social CRM books. 

Best Social CRM Books

Looking for a book to read in 2021? Explore this list of the best Social CRM books. This list was curated with thanks to ISBNdb and images partially provided by Unsplash.

If you have a book suggestion, feel free to drop it in the moderated comment section at the bottom of the article.


Book Title: Social CRM

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Social CRM

Social CRM by Marco Magnaghi was published in 2014-06-04. It was officially published by Hoepli and has the ISBN: 8820364018.


Book Title: Biology Today

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Biology Today

Biology Today by Crm; was published in 1972. It was officially published by Crm Books and has the ISBN: 0876651236.


Book Title: CRM at the Speed of Light, Fourth Edition

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CRM at the Speed of Light, Fourth Edition

CRM at the Speed of Light, Fourth Edition by Paul Greenberg was published in 20081001. It was officially published by McGraw-Hill Professional and has the ISBN: 0071590463.


Book Title: CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

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CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers

CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers by Greenberg, Paul was published in 2009-12-09T00:00:01Z. It was officially published by McGraw-Hill Education and has the ISBN: 0071590455.


Book Title: Social CRM A Complete Guide – 2021 Edition

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Social CRM A Complete Guide - 2021 Edition

Social CRM A Complete Guide – 2021 Edition by Gerardus Blokdyk was published in 20210128. It was officially published by Emereo and has the ISBN: 1867367866.


Book Title: Social Crm For Dummies

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Social Crm For Dummies

Social Crm For Dummies by Kyle Lacy, Stephanie Diamond, Jon Ferrara was published in 2013. It was officially published by For Dummies and has the ISBN: 1118242491.


Book Title: Definitive Guide to Social CRM, The

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Definitive Guide to Social CRM, The

Definitive Guide to Social CRM, The by Barton J. Goldenberg was published in 20150224. It was officially published by Pearson Technology Group and has the ISBN: 0134134001.


Book Title: Social for CRM Social Feedback Management A Clear and Concise Reference

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Social for CRM Social Feedback Management A Clear and Concise Reference

Social for CRM Social Feedback Management A Clear and Concise Reference by Gerardus Blokdyk was published in 20180914. It was officially published by Emereo and has the ISBN: 0655456198.


Book Title: Social CRM Education Complete Self-Assessment Guide

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Social CRM Education Complete Self-Assessment Guide

Social CRM Education Complete Self-Assessment Guide by Gerardus Blokdyk was published in 20180905. It was officially published by Emereo and has the ISBN: 0655451021.


Book Title: Social CRM: High-impact Strategies – What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors

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Social CRM: High-impact Strategies - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors

Social CRM: High-impact Strategies – What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors by Kevin Roebuck was published in 20121024. It was officially published by Emereo and has the ISBN: 1743332750.


Book Title: CRM – Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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CRM - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

CRM – Simple Steps to Win, Insights and Opportunities for Maxing Out Success by Gerard Blokdijk was published in 20151005. It was officially published by Emereo and has the ISBN: 1488847452.


Book Title: Definitive Guide To Social Crm

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Definitive Guide To Social Crm

Definitive Guide To Social Crm by Goldenberg, Barton J. was published in 2015. It was officially published by Pearson, and has the ISBN: 0134133900.


Book Title: Customer Relationship Management: Concepts And Technologies

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Customer Relationship Management: Concepts And Technologies

Customer Relationship Management: Concepts And Technologies by Francis Buttle, Stan Maklan was published in 2015. It was officially published by Routledge and has the ISBN: 1138789828.


Book Title: Customer Relationship Management: Concepts and Technologies

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Customer Relationship Management: Concepts and Technologies

Customer Relationship Management: Concepts and Technologies by Buttle, Francis was published in 2015-02-02T00:00:01Z. It was officially published by Routledge and has the ISBN: 1138789836.


Book Title: Microsoft Dynamics CRM 2016 Customization

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Microsoft Dynamics CRM 2016 Customization

Microsoft Dynamics CRM 2016 Customization by Nicolae Tarla was published in 20160527. It was officially published by Packt Publishing and has the ISBN: 1785883798.


Book Title: CRM 100 Success Secrets – 100 Most Asked Questions On CRM – What You Need To Know

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CRM 100 Success Secrets - 100 Most Asked Questions On CRM - What You Need To Know

CRM 100 Success Secrets – 100 Most Asked Questions On CRM – What You Need To Know by Judith Sampson was published in 20130712. It was officially published by Emereo and has the ISBN: 1488515980.


Book Title: Customer Relationship Management

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Customer Relationship Management

Customer Relationship Management by Srivastava Mallika was published in . It was officially published by Vikas Publishing House and has the ISBN: 9325974118.


Book Title: Strategic Customer Relationship Management in the Age of Social Media

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Strategic Customer Relationship Management in the Age of Social Media

Strategic Customer Relationship Management in the Age of Social Media by Amir Khanlari was published in 20150716. It was officially published by IGI Global and has the ISBN: 1466685875.


Book Title: Strategic Customer Relationship Management in the Age of Social Media

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Strategic Customer Relationship Management in the Age of Social Media

Strategic Customer Relationship Management in the Age of Social Media by Amir Khanlari was published in 2015-07-16. It was officially published by IGI Global and has the ISBN: 1466685883.


Book Title: Customer Relationship Management

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Customer Relationship Management

Customer Relationship Management by Francis Buttle; Stan Maklan was published in 20190424. It was officially published by Taylor & Francis and has the ISBN: 1351016539.

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